Contact Us
Need to get a hold of someone? We're here to help.
For MyPrime.com or your pharmacy benefits questions, contact Member Services.
Call
1.877.794.3574
TTY users call 711
24 hours a day, 7 days a week
Fraud tip hotline
If you suspect fraud, waste or abuse (FWA) by a covered person, prescribing provider, participating pharmacy or anyone, please notify Prime.
1.800.731.3269
For questions related to home delivery at Express Scripts Pharmacy, contact Express Scripts.
Home delivery
Call
877.357.7463
TTY users call 711
24 hours a day, 7 days a week
Express Scripts
P.O. Box 66577
St Louis, MO 63166-6577
For questions related to Accredo specialty medicines, contact Accredo.
Specialty
Call
877.357.7463
TTY users call 711
24 hours a day, 7 days a week
For questions related to home delivery at Amazon Pharmacy, contact Amazon Pharmacy.
Home delivery
Call
TTY users call 711
24 hours a day, 7 days a week
4500 S Pleasant Valley Rd
Suite 201
Austin, TX 78744
For questions related to home delivery or specialty medicines, contact AllianceRx Walgreens Prime.
For questions related to home delivery, contact AllianceRx Walgreens Prime.
For questions related to specialty medicines, contact AllianceRx Walgreens Prime.
Home delivery
Call
877.357.7463
TTY users call 711
24 hours a day, 7 days a week
AllianceRx Walgreens Prime
P.O. Box 29061
Phoenix, AZ 85038-9061
Specialty medicines
Call
877.627.6337
TTY users call 711
24 Hours a day, 7 days a week
AllianceRx Walgreens Prime
2354 Commerce Park Drive, #100
Orlando, FL 32819
